Have a question about this website, a problem with a guide, or a privacy concern? Send a short description so we can understand what happened.
Contact
For questions about these guides or this website’s privacy practices, email [email protected]. Do not send passwords, secret keys, current codes, recovery codes, or private share links. We cannot recover accounts at other services.
What to include
Tell us which public page you were using, what you expected to happen, and the error text if one appeared. Your browser name and device type can help explain a display problem. Remove account details from screenshots before attaching them.
What to keep private
Do not send secret keys, passwords, current verification codes, recovery codes, or private share links. We do not need those values to read a bug report. Email is not an account-recovery method.
Locked out of another service?
Go to that service’s official recovery page or contact its administrator. 2FA Live ONLINE cannot reset another service’s authenticator or recover its account. For common code errors, the troubleshooting guide is a useful first step.